Frequently Asked Questions

Yes, absolutely. All our scents are sourced directly from the supplier and are 100% authentic. We only carry houses we are endorsed by.

We offer a variety of perfume sizes, ranging from 1.5ml discovery sets up to 200ml bottles. Most clients start with a discovery set as a way to experience our hyper-niche brands.

Orders are processed immediately once your cart is paid for, and — based on availability — typically arrive within 48 hours to 11 days.

Yes. Given the personal nature of perfume, we keep returns limited to defective or faulty products. For an exchange or change of mind, an unopened perfume can be returned within 14 days of purchase, provided it is in its original packaging and unused.

Order changes and cancellations must be made before checkout and fulfilment begin. Please reach out to us via email as soon as possible to help us action the change.

We do. As our client, you are solely responsible for duties, fees and customs charges imposed by the destination country; these are not included in the order total. If a shipment is refused or abandoned due to unpaid customs, no refund is made and the order is deemed abandoned.

PayJustNow, PayFlex, Apple Pay, Google Pay, and more to come.

Only the Scent Atelier Gift Card — Scent Atelier is home, and charity begins at home.

We’re a creative studio — a hub that takes a multi-lateral approach to exclusive apparel, jewellery and lifestyle products.